Work at Arkafort

Every day we strive to create a better work infrastructure for all kinds of businesses and to maximise on the benefits of innovation. Join us in our aim is to simplify complexity and to make technology accessible.

What we believe in

Inclusivity

Our team embraces diversity as a core value, aiming to provide equal access to opportunity for all.

Wellbeing

We cherish health, happiness and success as important standards for all our team members.

Career progression

At Arkafort we value our team’s career development and offer opportunities for advancement.

Personal growth​

We esteem our team’s skills and abilities, whilst encouraging and supporting individual growth.

Opportunities​

For us, opportunities are key to enable all our team members to fulfill ambitions and aspirations.

Flexibility

We do not believe in constraints and restrictions, but rather in offering flexibility and freedom to our team.

Inclusivity

Our team embraces diversity as a core value, aiming to provide equal access to opportunity for all.

Wellbeing

We cherish health, happiness and success as important standards for all our team members.

Career progression

At Arkafort we value our team’s career development and offer opportunities for advancement.

Personal growth

We esteem our team’s skills and abilities, whilst encouraging and supporting individual growth.

Opportunities

For us, opportunities are key to enable all our team members to fulfill ambitions and aspirations.

Flexibility

We do not believe in constraints and restrictions, but rather in offering flexibility and freedom to our team.

Current Openings

If you are as passionate as we are for all things tech and would like to join a dynamic and energetic team of IT experts, check out the opportunities below.

Technical Support Agent

Part-time basis 5pm to 00:30am

Qormi, Malta

Description

We are currently looking for interested candidates who would like to join our IT support team as part-time Technical Support Agents.
Applying candidates must be residing in Malta.

Responsibilities

  • Day to day management and support of user-facing IT systems
  • Phone and remote assistance to our clients
  • Configuration and management of profiles, mailboxes and other related software on PCs and Mobile devices
  • Management of objects, policies and permissions on MS Active Directory, Office 365, Exchange and Exchange Online
  • Troubleshoot access and connectivity issues for software and networks
  • Management of Cloud and Local Backups together with Security Systems
  • Proactive monitoring of client networks, servers and related systems
  • Dealing with support requests effectively and in a timely manner and in line with procedures
  • Assisting team members with requests as necessary
  • Ensuring that communication with clients is effective and request resolution is conclusive
  • Providing regular and constructive feedback to improve operations and service delivery

Skills & Qualifications

  • A good understanding of MS Windows and Office technologies in desktop environments.
  • An understanding of foundational networking concepts (IP Addressing, NAT, DNS, etc.)
  • A good understanding of MS Windows Server technologies.
  • A good understanding of Office 365, Exchange and Exchange Online administration.
  • The ability to implement and enforce IT policies.
  • A diploma (or equivalent) in an IT or engineering subject.
  • Previous work experience within the tech industry will be considered an asset.

Technical Support Agent

Full-time on rotational roster (includes morning and evening shifts)

Qormi, Malta

Description

We are currently looking for interested candidates who would like to join our IT support team as full-time Technical Support Agents.
Applying candidates must be residing in Malta.

Responsibilities

  • Day to day management and support of user-facing IT systems
  • Phone and remote assistance to our clients
  • Configuration and management of profiles, mailboxes and other related software on PCs and Mobile devices
  • Management of objects, policies and permissions on MS Active Directory, Office 365, Exchange and Exchange Online
  • Troubleshoot access and connectivity issues for software and networks
  • Management of Cloud and Local Backups together with Security Systems
  • Proactive monitoring of client networks, servers and related systems
  • Dealing with support requests effectively and in a timely manner and in line with procedures
  • Assisting team members with requests as necessary
  • Ensuring that communication with clients is effective and request resolution is conclusive
  • Providing regular and constructive feedback to improve operations and service delivery

Skills & Qualifications

  • A good understanding of MS Windows and Office technologies in desktop environments.
  • An understanding of foundational networking concepts (IP Addressing, NAT, DNS, etc.)
  • A good understanding of MS Windows Server technologies.
  • A good understanding of Office 365, Exchange and Exchange Online administration.
  • The ability to implement and enforce IT policies.
  • A diploma (or equivalent) in an IT or engineering subject.
  • Previous work experience within the tech industry will be considered an asset.

Assistant Field Technician

Part-time basis

Qormi, Malta

Description

We are currently looking for interested candidates who would like to join our IT Field Support team as part-time Assistant Field Technician.

Responsibilities

  • Laying, termination and installation of Cat5e, Cat6, Cat6A systems, fibre optic and other ELV.
  • Installation of cable management systems, such as PVC trunking, cable trays, etc.
  • Other duties/maintenance work that may be required from time to time.
  • Maintain personal tools and equipment.
  • Follow H&S regulations.
  • Work using ladders or scaffolding.

Skills & Qualifications

  • Good communication skills.
  • Use hand tools and power tools.
  • Strong attention to detail.
  • Have a smart and confidential approach.
  • Fluent in English, both written and spoken is required.
  • Fluent in Maltese, both written and spoken is considered an asset

Other Vacancies

Technical Support Agent

Part-time basis

Apply Now

Qormi, Malta

Technical Support Agent

Part-time basis

Qormi, Malta

What we are looking for?

if you consider yourself a good communicator and someone with a positive can-do attitude,

If you have a passion for all things tech,

If you have a good idea of how IT works and how you can assist clients facing IT issues,

If you are still studying and looking into contributing to the tech industry,

If you are looking forward to being part of a team and have good communications skills (both oral and written) in English…

Description

We are currently looking for interested candidates who would like to join our IT support team as part-time Technical Support Agents.

Responsibilities

  • ·         First level Phone, email and remote assistance to our clients.

    ·         Basic trouble shooting – Hardware & Software

    ·         Day to day management and support of user-facing IT systems.

    ·         Configuration and management of profiles, mailboxes and other related software on PCs and Mobile devices.

    ·         Management of objects, policies and permissions on MS Active Directory, Office 365, Exchange and Exchange Online.

    ·         Troubleshoot access and connectivity issues for software and networks.

    ·         Software installation & updates

    ·         Assisting team members with requests as necessary.

    ·         Ensuring that communication with clients is effective and request resolution is conclusive.

    ·         Ensuring Information Security practices are followed in line with company Policies and Procedures.

Skills & Qualifications

  • A good understanding of MS Windows and Office technologies in desktop environments.
  • An understanding of foundational networking concepts (IP Addressing, NAT, DNS, etc.)
  • A good understanding of MS Windows Server technologies.
  • A good understanding of Office 365, Exchange and Exchange Online administration.
  • The ability to implement and enforce IT policies.
  • A diploma (or equivalent) in an IT or engineering subject.
  • Previous work experience within the tech industry is an asset.

Other Vacancies

Assistant Field Technician

Part-time basis

Apply Now

Qormi, Malta

Life at Arkafort​

Our focus as a team is primarily technology and innovation, but our interests go beyond. At Arkafort, we are proud of what we stand for as a company and of the projects we commit to and invest in. We make an effort to empower all our team members to express themselves, learn and grow whilst embracing diversity, collaboration and respect. We nurture positive team dynamics as a source of inspiration and motivation for our daily tasks at work.

Internships

Still studying? Apply for an internship with us!​

We believe that internships are a great way to get to know us whilst studying and to be part of a growing and dynamic IT company. We have met some pretty amazing team members through internships in the past, who are now still part of our team. So…who knows?

Apply Now

Open Application

Cannot see a current opening which suits you? Send us your details here and tell us all about you and why you would like to join Arkafort.

Services

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About

124, Triq ic-Cawsli, Qormi QRM 3906, Malta Europe. Call us on: +356 22293000 (Malta) Email us on: [email protected]

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